Have questions?

Welcome to Active Wear Co LLC's FAQ page! Below are some frequently asked questions from our customers. If you have any further questions, please feel free to contact us.

1. How do I place an order?

You can browse our products on our website and add the items you want to your cart. After making your selections, click "Checkout" and follow the prompts to enter your information to complete your order.

2. How long will it take to receive my order?

Generally, orders will ship within 3-7 business days after processing. Actual delivery time depends on your chosen shipping method and destination. You will receive a confirmation email with tracking information so you can check your order status at any time.

3. Can I change or cancel my order?

If you wish to change or cancel your order, please contact us as soon as possible. We can usually process change or cancellation requests before the order is processed. Once the order has been shipped, we cannot change or cancel it.

4. How do I return or exchange items?

If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please ensure the item is unused and in its original packaging. For detailed return and exchange procedures, please see our Return and Exchange Policy page.

5. How do I get product size information?

Each product page has a detailed size guide to help you choose the right size. If you have any questions about sizing, please feel free to contact our customer service team for advice.

6. Do you offer international shipping?

Yes, we offer international shipping. Please see our detailed shipping policy for details.

7. How to contact us?

You can contact our customer service team via email (tyler@activewearcollc.com) or by phone at (341) 241-0480. Our customer service team will reply to you as soon as possible.

Thank you for visiting our FAQ page! If you have any further questions, please feel free to contact us. We are happy to assist you!